Focal Build Containers for Enterprise (beta)

System Setup #

Platform Requirements: To use the Focal build containers, the Travis CI Enterprise (TCIE) installation must be at version 3.0 or higher. Please be sure to install TCIE 3.x, if needed, before getting started.

Worker Requirements:

We recommend using a compute optimized machine with 8 vCPUs and ~16 GB of memory and at least 60 GB of disk space. Also, you’ll want to run Ubuntu 20.04 or later. Port 22 must be open for SSH during installation and operation.

A single worker machine can only be used together with one build environment. If you would like to setup additional build environments (such as Xenial or Focal), please provision an additional machine.

Third party apt repositories and services disabled by default #

Third party apt-repositories are removed to help reduce risk of unrelated interference and allow for faster apt-get updates.

Services disabled by default to speed up boot time and improve performance.

Installation with Travis CI Enterprise 3.0 and later #

On a new server, please run the commands below to install the Focal build environment:

$ curl -sSL -o /tmp/

$ sudo bash /tmp/ \
--travis_enterprise_host="[]" \
--travis_enterprise_security_token="[RabbitMQ Password/Enterprise Security Token]" \

Restarting travis-worker #

After installation, or when configuration changes are applied to the worker, restart the worker as follows:

$ sudo systemctl restart travis-worker

Worker configuration changes are applied on start.

Running Builds in the Focal Build Environment #

To run a project’s builds in the new Focal build environment, please add a dist: focal to your .travis.yml file.

Contact Enterprise Support #

To get in touch with us, please write a message to If possible, please include as much of the following as you can:

  • Description of the problem - what are you observing?
  • Which steps did you try already?
  • A support bundle (see table below on how to obtain it)
  • Log files from all workers (They can be found at /var/log/upstart/travis-worker.log - please include as many as you can retrieve).
  • If a build failed or errored, a text file of the build log
TCI Enterprise version Support bundle
3.x Run kubectl kots admin-console -n [namespace] to access admin console on http://localhost:8800
Support bundle generation instruction is available in ‘troubleshoot’ menu or directly at: http://localhost:8800/app/tci-enterprise-kots/troubleshoot

A command for generating support bundle will appear after selecting:
If you'd prefer, [click here]() to get a command to manually generate a support bundle.
2.x+ You can get it from https://<your-travis-ci-enterprise-domain>:8800/support

Since the announcement in Q3 2020, the most up to date version of Travis CI Enterprise is 3.x line. There are not any new releases for version 2.2 and the support patches has been limited since March 2021 as well. For existing users of Travis CI 2.x we strongly recommend upgrading to the latest Travis CI Enterprise 3.x.

Have you made any customizations to your setup? While we may be able to see some information (such as hostname, IaaS provider, and license expiration), there are many other things we cannot see which could lead to something not working. Therefore, we would like to ask you to also answer the questions below in your support request (if applicable):

  • How many machines are you using / what is your Kubernetes cluster setup?
  • Do you use configuration management tools (Chef, Puppet)?
  • Which other services do interface with Travis CI Enterprise?
  • Which Version Control system (VCS) do you use together with Travis CI Enterprise (e.g., GitHub Enterprise, or BitBucket Cloud)?
  • If you are using GitHub Enterprise, which version of it?

We are looking forward to helping!